'I have worked with Mel Hevey and the ELM Business Support team on a mutual client. Mel was brought in to clean up the internal bookkeeping process and to also refine the internal finance processes.

The project took six months but the client is now able to capture their financial data in a timely manner which allows us as the external accountant to step in on a monthly basis to analyse, plan and forecast with confidence.

This was a pleasing and great outcome for all parties and we would recommend the services of Mel and ELM Business Support Services.'

— Kerrie from KWA Chartered Accountants

'We have had the absolute pleasure of ELM Business Support and Mel Hevey working with our company, Better Built Group Pty Ltd for the last 3 years.

Imelda has trained myself on MYOB and explained our accounting process in a way I was able to understand. Always extremely professional, patient, friendly, and an absolute delight to work with.

Whenever our visits were over I felt like an accounting weight had been lifted off my shoulders!

We cannot thank ELM Business Support and Mel enough for giving myself the confidence and skills to manage our day-to-day accounts.

I would highly recommend ELM Business Support to any company requiring accounting training and or support.'

— Dani from Better Built Group

‘In 2020 we lost our regular bookkeeper and we were in immediate need to find a replacement. We were recommended Mel and along with her team they didn’t disappoint.

Led by Mel they did a great job picking up and running with where the previous person had left off and quickly got things back on track. It was also great to have someone on our side staying on top of what we were eligible to receive in regards to COVID support during that period.

On top of everything else they also helped manage our transition from MYOB to XERO which has been a game changer for our business. They were great to work with, and we would be happy to recommend them!'

— John from Greenworx

‘I want to express my gratitude for the outstanding accounts management audit you conducted for our business. Despite being in operation for many years, we had grown accustomed to routine processes, unaware of more efficient ways to handle our accounts and generate more insightful, real-time reports.

Your team's audit and the training you provided to our staff were exceptional, offering invaluable improvements to our operations.

I would highly recommend your services to businesses of any size, and we look forward to continuing our collaboration in the future.’

— John Yousef, Director of U-Tech Medical Pty Ltd

'I would like to say that Mel and the team have always been quick to assist and have always shown great professionalism when dealing with me.

Mel was so helpful when I first started my own business and was patient as I was a novice and needed plenty of assistance as not being familiar with MYGOV and other different facets of being your own boss.'

— Deborah from Serious on Safety