Find out more about Mel Hevey & the ELM Team
Mel Hevey and the ELM team are dedicated to providing personalised service and fostering long-term relationships with our clients
A beacon of light in a haze of numbers
We prioritise integrity and trust, ensuring that knowledge is shared and every interaction is positive. By partnering with our clients, we deliver practical, cost-effective solutions that yield a strong return on investment, all while maintaining a compassionate and attentive approach.
Mel Hevey - the best friend your business could have!
With over two decades of experience in bookkeeping and business administration management, I'm Mel Hevey, the passionate Director of ELM Business Support Services
My journey began 25 years ago when I sought to balance my professional aspirations with the demands of raising a young family. This led me to the world of bookkeeping, where I discovered my passion for helping businesses thrive through effective accounts management.
As a registered BAS Agent, I hold a Certificate IV in Accounting & Bookkeeping, an AFTRS Production Accounting Certificate, and am a certified XERO and MYOB partner. My expertise spans across various aspects of business accounts and financial management, from set-up and training to maintenance of robust bookkeeping and accounting practices. It also includes working in TV and Movies. I handled the production accounts for the children's adventure animation My Freaky Family as well as the Netflix children's series, Alien TV.
At ELM, our mission is to empower businesses with the accurate financial knowledge and tools they need to succeed. We believe that accurate data and informed decision-making are key to weathering any business challenge. Our approach is tailored to each client's unique needs, offering the support and guidance necessary to achieve control over bookkeeping, accounting, reporting, and compliance.
My personal mantra is simple: provide the help businesses need and want, enabling them to take charge of their financial future. With ELM, you're not just getting a service provider – you're gaining a dedicated partner committed to your business's success.
When not at work, I love to immerse myself in music, singing, and playing the guitar; I am an eternal novice and a hopeful student.
“Let’s work together to transform your business’s financial landscape. I’m here to be the best ally your business could have.”
Meet the ELM team:
Gio - Chartered Accountant
Rachel - Administration Assistant
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As a key member of our team, Gio embodies ELM's commitment to delivering exceptional service and fostering self-reliance in our clients' business finance management practices. She is a seasoned Chartered Accountant who brings a wealth of expertise to the ELM team.
Her extensive background in accounting and auditing significantly enhances our ability to deliver precise, timely financial reporting to our clients on a weekly and monthly basis. With a keen eye for detail and a deep understanding of financial processes, Gio plays a crucial role in providing assurance and guidance to our clients as they work towards their business goals. Her approach combines technical proficiency with a commitment to integrity and professionalism, ensuring that clients receive top-tier financial support.
Gio's skills are particularly valuable in:
Conducting thorough audits
Implementing robust accounting systems
Ensuring compliance with regulatory requirements, property, trust and superannuation across all industries
Gio's expertise contributes to the immediate business health of our clients and also helps build a strong foundation for their long-term success.
In her spare time, Gio is a passionate theatre enthusiast who loves attending live performances; if there's a show on, you can be sure she's there, enjoying all kinds of live entertainment.
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Rachel is a dynamic addition to our team, bringing extensive experience in administrative support across various industries.
With over 10 years in the finance and accounting sectors, she possesses strong skills in customer service and office administration, Rachel is enthusiastic about connecting with and assisting all our clients. Her cheerful and approachable demeanour ensures that your needs are addressed promptly. If she cannot assist you directly, Rachel will ensure that a team member is available to help.
Currently enhancing her expertise by studying bookkeeping and accounting, Rachel is committed to providing exceptional support that enriches your experience with us. Outside of work, Rachel is a passionate supporter of the Parramatta Eels, showcasing her enthusiasm for both her professional and personal interests.
What our clients say about us:
We will:
✔ Listen attentively to your challenges, aspirations, and vision for your business
✔ Guide you in finding practical solutions to overcome current obstacles and roadblocks
✔ Assist in developing a sustainable plan that manages your workload and ensures deadlines are met
✔ Deliver personalised support tailored to your unique business needs
✔ Provide a clear, step-by-step approach with well-defined tasks, actions, and goals
✔ Foster self-reliance, independence, and confidence in your internal processes, procedures, and accounting practices
✔ Educate and empower your team, supporting the growth and well-being of your most valuable asset - your people
✔ Help you recognise and appreciate the importance of accurate and timely record-keeping
✔ Establish a foundation of accuracy and provide ongoing support that evolves as your business grows
✔ Demonstrate how precise accounts management translates into accurate reporting and analysis, paving the way for a healthy, prosperous, and successful business
